Assist Digital
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Sector
Digital
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Fund
PI III
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Entry date
December 2020
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Status
Realised
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Key numbers
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Revenues
+ 70 % -
CAGR Overseas revenues
+ 104 % -
CAGR EBITDA
+ 43 % -
Acquisitions completed
3
The company
Assist Digital
A pan-European player offering consulting services and digital solutions focused on improving customer experience (CX) for large B2B and B2C companies in sectors including energy, telecommunications, media, insurance, automotive, banking and retail. Areas of intervention include user experience design, digital transformation and process automation, combining technology, data and creativity. Assist Digital provides customer management services, offering customer support and management through various channels and integrating advanced technologies such as artificial intelligence and automation.
Progressio supported the launch of an international development programme – promoted both through organic growth initiatives and M&A transactions – which led to the systematic and extensive scouting of potential targets, resulting in the completion of three add-on acquisitions, including two overseas.
